We tell you how to apply to TurkNet, which offers 1 Gbps speeds to homes, in 3 easy steps.
In order to become a TurkNet member, you must first make an infrastructure inquiry at the address you want to receive internet service from. As a result of this query, you can see the maximum speed you can get in your infrastructure and start your subscription.
TurkNet, one of Turkey’s successful internet service providers, offers its users an easy and effortless application from wherever they live. At this point, you can perform your application steps digitally in 3 steps and follow the transactions from the Online Transaction Center. In this way, the subscription process can be followed instantly via the Online Transaction Center or the TurkNet Mobile Application.
So how are all these steps carried out?
First stage: Preparing post-application documents
TurkNet provides your internet connection in an average of 5 days. Make your first application on the subscription application page on the website or by calling 0850 288 80 81 . After this stage, TurkNet teams prepare the necessary documents and send them with the installation team. If you are switching from another operator, your subscription documents are delivered to your door by courier. The only thing you have to do as a customer is to photograph both sides of your identity document and upload it to the Online Transaction Center or TurkNet Mobile Application .
Second stage: Establishing the line and switching from another operator
After completing the first phase, TurkNet contacts the incumbent operator and applies to have the new data line defined for your building. After this stage, the resident operator will visit your building and define a line from the built-in box of the building to your flat. After this process, the necessary information is transmitted to TurkNet and the next stage is passed.
If you want to switch to TurkNet GigaFiber from another operator, you have to cancel the service you used for the first time and then apply.
Third and final stage: Internet setup
TurkNet contacts you after the first two stages are completed and requests an appointment for internet setup (modem and necessary connections). If you are on a fiber infrastructure, they also offer you a free fiber modem. TurkNet teams come to your address on the day and time you have forwarded, and start the process by obtaining the signatures for the contract and necessary documents. These are technical procedures such as modem setup, modem line connection, wireless network settings. After these processes are completed, your connection will be tested, if the problem does not appear, your entry to the TurkNet world will be registered. Now, if you don’t like it, your internet service with a 100% money back guarantee has been activated in the first month.
How to apply for a subscription on the Turk.net website?
As we mentioned in the first stage, you can apply through two channels: the website and the 0850 288 80 81 phone line. Users who want to apply online can perform their transactions through this page .
The online application process in 4 steps is as follows;
1- Your Contact Information
TurkNet requests your contact information in the first step of the online application form. Accordingly, your Name/Surname, e-mail address and phone number are requested. In addition, at this stage, you approve the personal data disclosure form and the processing of your data.
2- Your Address Information
In the second step of the online application form, you need to enter the information of your current internet operator, if any, or your address information.
If you already have an internet connection at home, it will be sufficient to select the Internet Available option and enter the service number (XDSL number) of the current internet service provider. In addition, if you switch from a different service provider, TurkNet covers the cancellation fee of up to 120 TL and up to 480 TL if you switch to the TurkNet GigaFiber service. You can now move on to the next step.
After filling in the address and, if any, the information of your current internet provider, you can see the maximum speed tariff supported by your infrastructure.
In the third stage window, you are asked to make your preferences as we mentioned above. In the Internet Speed Selection section, you can see the tariff containing the maximum speed supported by your infrastructure. You can choose your additional preferences from the Additional Service Selection section. For example, if you do not have a modem, you can buy a modem that supports both ADSL and VDSL and fiber speeds, offers high wifi performance, and is a price-performance product with advantageous payment methods.
In addition to these, you can choose fixed IP (static ip) service and secure internet profile. After these steps are completed, it’s time for your billing preferences. You can request your invoice as a green friend by e-mail to your e-mail address.
4- Identity and Payment Information
The fourth and final stage of the online application process involves authentication. At this stage, your identity document information and payment method information are requested. The requested payment information is requested for authentication, not for charging. However, if you choose the modem option, for example, in your preferences in the third stage, this fee is charged to your card.
Congratulations! Now you are TurkNet and you are ready to discover a completely different internet experience.