Turkcell Superonline Internet was established in February 2004, obtained the Internet Service Provider license in 2005, and has been serving under the name Turkcell Superonline since 2011, as one of the leading companies in this sector for years. With its investments in fiber internet, it has made great contributions to the spread of high speed internet in Turkey.
Services offered by Turkcell Superonline
With Superonline, it provides services in various fields from data transfer solutions to web-based games for your company, as well as internet, fixed telephone, IP TV (Turkcell TV+), that is, internet-based television services. You can purchase these services together or separately.
Internet
With Superonline, you can get ADSL or Superonline Fiber service.
In order to receive fiber internet service, you must have a Fiber infrastructure in your area. You can get information about whether there is a Fiber infrastructure in your area from the Turkcell Superonline call center or from the Where’s Fiber service on the Turkcell Superonline website.
Land phone
Turkcell Superonline offers fixed telephone service over fiber infrastructure, under the name Turkcell Superonline Alo. Thanks to this technology, the sound quality is greatly increased, and you can hear the voice of the other person very clearly.
Turkcell TV+
Turkcell TV+ is an IP TV service that broadcasts high quality over Fiber internet. In this service, you can record programs as much as you want, you can record different programs at the same time, and these services do not deduct from your monthly quota. At the same time, you can instantly follow the comments of the programs you watch on Facebook and Twitter. You can also watch your favorite programs from your mobile or tablet whenever you want. To apply for Turkcell TV+, you can send an SMS, apply online or call.
Superonline Internet 2022 Tariffs
In the table below, we have listed some of Superonline’s campaigns and packages. These campaigns of Turkcell Superonline are for new customers . If you do not know which internet tariff is suitable for you and which speed and quota to choose, we recommend that you read our article on the points to consider when choosing an internet tariff .
Turkcell Superonline 2022 Current Internet Tariffs
Turkcell Fiber Echo
Download: 35 Mbps Upload: 4 Mbps
79,90 ₺
50GB
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell Fiber Echo
Download: 50 Mbps Upload: 4 Mbps
89,90 ₺
100GB
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell Fiber Echo
Download: 100 Mbps Upload: 4 Mbps
109.90 ₺
200GB
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell Fiber Unlimited
Download: 20 Mbps Upload: 4 Mbps
99.90 ₺
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell Fiber Unlimited
Download: 35 Mbps Upload: 4 Mbps
109.90 ₺
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell Fiber Unlimited
Download: 100 Mbps Upload: 4 Mbps
139,90 ₺
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell DSL
Download: 16 Mbps Upload: 1 Mbps
94.90 ₺ 12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell DSL
Download: 24 Mbps Upload: 2 Mbps
104.90 ₺
12 months
Free installation and activation
Modem and all other fees included
Your withdrawal fee is covered
Turkcell DSL
Download: 100 Mbps Upload: 8 Mbps
129,90 ₺
12 months
Free installation and activation
Modem and all other fees included
There is no quota exceeding fee, the internet is stopped.
Subscription Transactions
When choosing Turkcell Superonline as your internet service provider, you will see two options as ADSL and Fiber internet. These two options are explained by the difference in your internet speed. After examining the differences between fiber and ADSL , you can choose the most suitable internet tariff for you by comparing different tariff prices. In addition to this, Turkcell Superonline’s Fiber or ADSL internet service, which also has fixed home or office phone and Turkcell TV+ services and Television subscription services, can be obtained as plain internet.
Online application
You can apply for subscription by filling out the Online Application Form on the Superonline website. Superonline call center will call you after your application and ensure that your transactions are completed.
Calling the Superonline Call Center
You can start your subscription process for Superonline by calling Superonline customer service. The number of the call center.
Subscription Process
In order to complete your subscription process, you need to sign some documents.
- Change operator form: If you already use an internet or telephone provider, this form must be filled. It will be sent by Superonline via cargo or e-mail.
- Subscription Agreement: It will be sent by Superonline via cargo or e-mail.
Subscription Migration
You may want to carry the internet or telephone service provided by Turkcell Superonline when moving your house or going to your summer residence. In this way, you will not have to terminate the service before your contract expires, but you can also continue to use the internet uninterruptedly. Transfer applications must be made by the subscriber himself and the phone to be transferred must be on the same person.
How to Pay Turkcell Superonline Invoice Debt?
You can pay all your electricity, water, natural gas, internet, telephone and television bills immediately.
- Turkcell Superonline Bill Pay
- There are different methods to pay your Turkcell Superonline Internet bill. You can find the contracted channels of Turkcell Superonline below.
- With Turkcell Superonline Subscriber Centers and Communication Centers
- With Turkcell Superonline Customer Services (Credit Card)
- With Turkcell Superonline Online Transaction Center (Credit Card)
- With Contracted Bank’s counters and ATMs and Customer Number (For transactions made without a card belonging to the relevant bank, transaction fee may be charged per invoice by the bank.)
Frequently Asked Questions
How do I install the modem? The modems provided by Superonline are easily installed by the company’s authorities.
- What happens if I exceed the quota?
First of all, remember that the quota overrun is only valid for unlimited, non-limited tariffs. If you are using a quota tariff and you have exceeded it, 0.01245 TL will be added to your bill for each 1MB exceeding your quota. Your quota usage information will be sent to you as an SMS. At the same time, you can track it from the online customer center in case you are wondering.
- What happens if I unsubscribe before my commitment period ends?
If you terminate your subscription before the commitment period specified in your contract expires, you will be charged for the discounts you have used within the campaign you have chosen. Internet or telephone connection fees provided within the scope of the commitment, remaining installments of the modem fee and discounts provided on a monthly basis are added to your final invoice.
Company information
Continuing its fiber optic investments without slowing down to establish its own infrastructure, Turkcell Superonline is the first telecom operator in Turkey to provide internet access at speeds up to 1000 Mbps to homes. Turkcell Superonline offers its customers in the individual, corporate and wholesale segments; It offers voice, data, broadband internet access, public voice transport, leased data line services and value-added services.
Contact information
Address: Yeni Mahalle Pamukkale Sok. No:3 34880 Soğanlık Kartal / ISTANBUL
E-Mail: [email protected]
