Vodafone SuperNet, the world’s largest telecom company, entered the Turkish market by acquiring Telsim in 2006. With the investments that came with this acquisition, which is Turkey’s largest direct capital investment, Vodafone has invested more than 14 billion TL in the Turkish market. Vodafone Turkey, which primarily provides mobile telecom services, acquired Borusan Telekom in 2010 and Koc.Net in 2011 and started to provide fixed internet and voice services to both individual and corporate customers under the Supernet brand.
Services
SuperNet tariffs
Subscription transactions
Subscription process
Frequently Asked Questions
Contact information
Services offered by Vodafone SuperNet
Vodafone provides services in various fields from data transfer solutions to storage services for your company, as well as internet, fixed phone and television services that you can access from your smartphone or tablet. You can purchase these services together or separately.
Internet
You can get ADSL or SuperNet Fiber service with Vodafone SuperNet.
In order to receive fiber internet service, you must have a Fiber infrastructure in your area. Information regarding whether the fiber infrastructure in your region 0,850,542 0 542 phone number Vodafone call center can learn from.
Home phone
By applying to Süpernet, you can get voice service, that is, a home phone, together with the internet, so you can combine your two bills. Let us remind you that a home phone is not mandatory to use SuperNet.
Vodafone Net Internet Tariffs
In the table below, we have listed some of SuperNet’s campaigns and packages. We recommend that you read our article on the points to consider when choosing an internet tariff, as there are many timed and untimely campaigns and they vary greatly in price / performance.
Vodafone Home Internet Infrastructure Inquiry
If you are wondering how to make Vodafone Home Internet Infrastructure Inquiry, you can check the relevant page.
Vodafone 2021 Current Tariffs
Fiber Internet at Home 35
up to 35 Mbps, up to 4 Mbps
52 ₺* 24 months
*The next 18 months 104 ₺ per month
Free installation and activation
Withdrawal fee up to 500 TL is covered
7.90 TL modem rental fee per month
Fiber Internet at Home 50
up to 50 Mbps, up to 4 Mbps
59 ₺* 24 months
*Next 18 months 118 ₺ per month
Free installation and activation
Withdrawal fee up to 500 TL is covered
7.90 TL modem rental fee per month
Fiber Internet at Home 100
up to 100 Mbps, up to 4 Mbps
69 ₺* 24 months
*Next 18 months 138 ₺ per month
Free installation and activation
Withdrawal fee up to 500 TL is covered
7.90 TL modem rental fee per month
Online application
You can apply for subscription transactions by filling out the Online Application Form on the Vodafone website. Vodafone call center will call you after your application and ensure that your transactions are completed.
Calling the Call Center
You can start your subscription process for SüperNet by calling Vodafone customer services. The number of the call center is 0 850 542 0 542 .
By Sending SMS
You can start your subscription process by writing an application and sending it to 5420 . Vodafone call center will call you after your application and ensure that your transactions are completed.
By visiting Vodafone Mobile Centers
You can start your subscription process for Vodafone SuperNet by visiting 1200 Vodafone Mobile Centers throughout Turkey.
Subscription Process
In order to complete your subscription process, you need to sign some documents.
- Change operator form: If you already use an internet or telephone provider, this form must be filled. It will be sent by Vodafone Net via cargo or e-mail.
- Subscription Agreement: It will be sent by Vodafone Net via cargo or e-mail.
Subscription Migration
While moving your house or going to your summer house, you may want to carry the internet or telephone service provided by Vodafone. In this way, you will not have to terminate the service before your contract expires, but you can also continue to use the internet uninterruptedly. Transfer applications must be made by the subscriber himself and the phone to be transferred must be on the same person.
Frequently Asked Questions
How do I install the modem?
Since the modems provided by Vodafone are delivered with their settings configured, it will be enough to plug in your internet cable. If you are using a different model, you can get support from the call center at 0 850 542 0 542 for modem installation or request it to be done by company authorities.
What happens if I exceed the quota?
First of all, remember that the quota overrun is only valid for unlimited, non-limited tariffs. If you are using a quota tariff and you have exceeded it, 0.01245 TL will be added to your bill for each 1MB exceeding your quota. Your quota usage information will be sent to you as an SMS. At the same time, you can track it from the online customer center in case you are wondering.
What happens if I unsubscribe before my commitment period ends?
If you terminate your subscription before the commitment period specified in your contract expires, you will be charged for the discounts you have used within the campaign you have chosen. Internet or telephone connection fees provided within the scope of the commitment, remaining installments of the modem fee and discounts provided on a monthly basis are added to your final invoice.
Vodafone Turkey Contact information
Headquarters Address: Vodafone Plaza Büyükdere Cd. No:251 Maslak 34398 Istanbul
Call Center: 0 850 542 0 542
